Billing

Where or how can I pay my bill?

Bills can be paid via direct transfer (call or stop in to set up this service), or the U.S. mail to the address listed above, or in person via a 24-hour drop-box that is in the front of the building at N398 County Rd N, or at the payment window Monday through Friday during office hours, 7:00 am – 4:00 pm. We can not accept credit or debit card payments, all payments need to be by cash or check.

Electronic Payments:

The Darboy Sanitary District encourages the use of Preauthorized Payment (no cost to you) as your method of bill payment. PLEASE NOTE THAT WE DO NOT ACCEPT CREDIT OR DEBIT CARDS.

Customers will receive a quarterly bill as usual informing them of the amount owed. Payment is automatically deducted from your check or savings account on the due date. This convenient payment option is available at no cost to the customer. This service will relieve you of the hassle of writing checks and making sure your payment is received on time.

To sign up for this service, DOWNLOAD and print the authorization agreement, complete the shaded portion of the form below and return to:

Darboy Sanitary District, N398 County Rd N, Appleton, WI 54915 along with a VOIDED CHECK.

Payment Due Date:
Payments must be received in the office by the 20th of the month. Payments received after the 20th of the month are subject to late payment charges, in the amount of 1% per month on the outstanding balance. Late payment charges cannot be waived. These terms are regulated by the Public Service Commission (PSC).

How do I establish or discontinue service?
You can establish or discontinue service by calling the office at 788-6048, Monday through Friday, 7:00 am-4:00 pm.

Moving?
If you move from your present residence, remember to call for a final reading of your water meter before the new owners move in.

Service Reinstatement:
Customers whose water services were disconnected for nonpayment of bills will be required to pay a $20 reconnect charge during regular office hours or $30 after regular office hours.

Current Rates:
Darboy Sanitary services rates are available on this site under the Rates menu.  A complete copy of the district’s current rates and rules are available for review at the district office pursuant to Wis. Admin. Code § PSC 185.22 or at http://psc.wi.gov.